Strategy · Experience · Commerce · Transformation

Madeline Eastman is a Strategy Director who turns complex problems into clear ideas, experiences and plans.

About

Sounding board, collaborator, translator, second opinion.

Sounding board,
collaborator, translator, second opinion.

I like finding the simple idea inside a complicated problem.

I’ve spent 12+ years helping teams figure out what to build, who it’s for and why it matters. I’m a digital strategist, and most of my work happens early, when there’s a pile of research, opinions and open questions, and someone needs to turn it into a plan the team can get behind. I work across customer needs, business goals and the realities of actually getting things made.

What I do

Product & Experience

Product direction, experience strategy, journeys and new concepts.

Research & Insight

Finding the signal in customer behavior, data and research.

Digital Strategy

Connecting customer needs, business goals and digital opportunities.

Alignment

Getting people around the same problem, decision and plan.